AllianceRx Walgreens Prime Aggressively Increasing Digital Capabilities

AllianceRx Walgreens Prime (AllianceRx) is the nation’s third-largest specialty and home delivery pharmacy formed in 2017 through a collaboration between Walgreens and Prime Therapeutics. The pharmacy offers tools and resources for patients, providers and health plans to ensure optimal health outcomes.

With approximately 4,000 team members and several locations across the United States, AllianceRx serves patients nationwide. It offers tools and resources to help patients take their medicines as prescribed, 24/7 pharmacy support for exceptional care, and convenient pickup of specialty medications at any Walgreens retail locations nationwide.

Shortly after introducing new digital clinical assessments, AllianceRx Walgreens Prime announced the implementation of the industry’s most advanced real-time data supplementation functionality through Inovalon’s new DataStream API within its ScriptMed Cloud Platform.

With Inovalon DataStream, AllianceRx Walgreens Prime team members who serve patients can see real-time, patient-specific data from across the healthcare ecosystem. ScriptMed Cloud activates data through Fast Healthcare Interoperability Resources (FHIR)-enabled APIs. The supplemental data offers greater insight into medical conditions (co-morbidities), past and ongoing medications, laboratory results, and other pertinent information. 

AllianceRx Walgreens Prime is also taking steps to help patients with chronic or complex conditions better manage their care online with new digital clinical assessments.AllianceRx fast-tracked the release of these tools to simplify patients’ online experience when refilling their prescriptions.

More than 80% of AllianceRx Walgreens Prime’s specialty patients are eligible to complete clinical assessments online, making it easier to get their medicine while raising the bar for the specialty pharmacy industry.

AllianceRx Walgreens Prime’s digital clinical assessments are available for patients with chronic inflammatory disease, multiple sclerosis, cystic fibrosis, idiopathic pulmonary fibrosis, organ transplants, lipid and blood disorders.

Since the expansion of the self-service tools, AllianceRx Walgreens Prime’s website usage has continued to climb. AllianceRx Walgreens Prime has seen a 479% increase in online traffic since April and averaged a one-day turnaround time for shipping online orders.

Alliance also recently partnered with Highmark Blue Shield and its program through which all PremierBlueSM Shield network physicians must obtain certain medical injectable drugs. Physicians must use the program to obtain these drugs for their Medicare Advantage (FreedomBlueSM) patients.


Takeaway: AllianceRx continues to add self-service tools that empower patients to become more active in their own care